Novalink Solutions LLC, is an approved vendor to contract with the State of Texas through the Texas Department of Information Resources (DIR) to provide Information Technology Staffing Augmentation Contract (ITSAC) services. Under this contract Novalink will provide the Staff Augmentation Services to various State Agencies, Higher Education, K-12 Independent School Districts, Cities, Counties & Municipal Water Districts in state of Texas.
Below is the service offered by Novalink solutions under DIR-CPO-5561-Appendix D
At Novalink we offer a competitive rate as per the DIR contract number DIR-CPO-5561, we have a dedicated team working on the quotes, purchase orders.
Warranty and Return Policies
Novalink will create a Warranty Plan if a warranty period is an element of the contract. The plan may include information related to hosting, maintenance, support, defect correction, and client-requested enhancements. The objective of the plan is to document the responsibilities of the vendor and the client during the warranty period. In addition, the Service Level Agreement (SLA) and notification process are documented in the plan.
How to Order Product and Pricing InformationVisit the Novalink Solutions LLC. website or contact Venky Raju at (470) 567-2003. Generate a purchase order made payable to Novalink Solutions LLC., and you must reference the DIR Contract Number DIR-CPO-5561 on your purchase order. E-mail or fax your purchase order and quote form to your designated vendor sales representative.
Read more on How to Order IT Staffing Services on DIR’s website.
DIR-CPO-5561_Appendix_C_ITSAC_Not-To-Exceed_Rates
DIR-CPO-5561_Appendix_E_ITSAC_IT_Staffing_SOW_Template